Seeking a Build Back Smarter Service Manager

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BBS case manager at work

A Service Manager is being sought to lead the establishment of a new Build Back Smarter Service for Canterbury.

The Service extends the Build Back Smarter pilot project which demonstrated that home performance improvements can and should be included in earthquake repairs.  The pilot aimed to upgrade ten homes, working with insurers, PMOs, contractors and homeowners to include additional interventions without slowing down the insurance repair process.  Progress was hampered by the same delays impeding earthquake repair across Canterbury and by September 2013 four homes were completed and a further three upgrades underway.  This pilot has contributed to understanding the issues and barriers, and the learning from the pilot underpins the roll-out of Build Back Smarter as a wider Service.

The Build Back Smarter Service is targeting the upgrade of 9,500 houses over a period of three years. Funding to establish the Service has been secured from the Ministry of Business, Innovation and Employment, Christchurch City Council, Energy Efficiency and Conservation Agency, Canterbury District Health Board, Canterbury Earthquake Recovery Agency and Environment Canterbury. Further funding to operate of the Service is currently being sourced. 

The new role is initially focused on setting up the Build Back Smarter Service, recruiting case managers, and developing relationships with insurers, PMOs  and other stakeholders.

The Service Manager will be the public face of the Service in Canterbury, promoting its benefits to the public and private sectors, and the general public.  The aim is to start the Service slowly in order to adapt its delivery to need and learning.

The Service Manager role will initially be a fixed term contract position until June 2014.  By June 2014 a business plan will be complete, funding confirmed and demand for the service established.  At this time it is envisaged that the role will become a permanent salaried position.