Home Performance Advisor training

Back to Resources

A growing number of community-based organisations around New Zealand are providing independent, personalised advice to households to help them improve the performance of their homes.

This response recognises the negative social and environmental impacts of poor performing houses for families and the community as a whole. 

Independent, personalised advice has been shown to be an effective mechanism to help people make positive changes in their homes.   


Training for quality advice

Community Energy Network, the Toimata Foundation and Beacon have developed an industry-recognised certification programme for advisors in the home energy efficiency and house performance sector.

The two courses set the minimum level of understanding required to provide effective advice on home performance.  Level one focuses on energy use in the home, while level two provides comprehensive coverage of all aspects of home performance.

The vision of the Home Performance Advisor scheme is for homeowners to be able to rely on advice that is based on the latest research and best practice.  Advice should be tailored for their home, and independent so that they know it’s not trying to sell them anything.

The Home Performance Advisor Training Programme consists of two levels:

  1. Principles of Home Performance
  2. Certified Home Performance Advisor

Passing the Principles of Home Performance is a pre-requisite to taking the Certified Home Performance Advisor course, but can also be a stand-alone course for those for whom Home Performance Advisor certification isn’t relevant: 

Both courses require significant commitment from the attendees, as well as their employer, to ensure the provision of adequate time for the course itself and  the course work (assignments and exam).


Sharing resources on the Hub

Certified Home Performance Advisors will have access to the Practitioners’ Hub, an online forum for sharing resources, knowledge, good science, best practice and practical expertise. 

A practitioner is “someone who is involved in providing, promoting, supporting, or researching the basis of independent, expert advice to New Zealanders as a mechanism to enable improved performance of their homes and a better quality of life.“